AT&T U-verse Availability

AT&T recently announced a milestone of a record 284,000 net U-Verse TV subscribers in the first quarter of 2009. This drives the total number of subscribers to more than 1.3 million. When coupled with the number of people who have subscribed to AT&T Advanced TV services, the total number of customers exceeds more than 3.5 million. The record number of U-verse TV subscriber additions was achieved in the first full quarter that AT&T’s Total Home DVR became available in U-verse TV markets.

Customer demand for U-verse TV is growing rapidly as AT&T continues to expand availability into more markets and launch a variety of new service enhancements. As of May 2009, U-verse TV is available in approximately 93 markets across 19 states. Its advanced fiber network is said to cover an estimated 18 million living units throughout the country. According to statistics, nearly 50% of AT&T U-Verse TV customers sign up for one of the two largest programming packages while over 90% of subscribers bundle U-Verse TV with the High Speed Internet service. U-verse Voice, AT&T’s IP-based phone service, is now available in 80 markets. This service was first introduced in Detroit Michigan back in January, 2008.

AT&T U-verse Expansion and Enhancements

AT&T recently expanded its Triple-Play promotional offer to all U-verse TV markets. This offer consists of a package that bundles U-verse TV, U-verse High Speed Internet and U-verse Voice at $30 for each service for a period of 12 months. The Triple-Play offer is available to all new subscribers placing orders online. The communications giant also offers AT&T/DirecTV bundled services in regions of its 22 state residential service area where the U-verse TV service has yet to be deployed. The AT&T/DirecTV bundle became a part of the AT&T Advanced TV portfolio this past February, offering satellite TV among services that include AT&T wireless, broadband and voice services.

AT&T has been quite busy over the past quarter in attempt to dramatically improve its U-verse service. Some of the most notable service enhancements made in the quarter include:

- Access to more than 100 High Definition channels. According to AT&T, its HD programming roster now exceeds the lineups offered by cable and satellite TV providers in every market where U-verse TV is available.

- Expanded U-verse TV international programming lineup that now includes exclusive channels for Chinese, Indian, Korean and Vietnamese viewers. This move was further complimented by the new U200 Latino package.

- The addition of college basketball programming provided by Yahoo Sports. This interactive application gave March Madness fans the luxury to view tournament brackets, game summaries, box scores and video clips of commentary and game analysis via the AT&T U-bar feature on their TV screen.

- Extensive coverage of the 2009 Masters tournament. This application catered to golf lovers by featuring player scorecards, an up-to-date leaderboard, bios and statistics, tournament photos, news updates, video archives and multiple channels simultaneously broadcasting live coverage of the Masters.

- Instant weather updates with Weather on Demand. This feature offers an interactive application that provides U-verse TV customers with the ability to find information regarding local and national weather all with the simple push of a button.

A Year of Innovation

2009 is proving to be a positive year for AT&T and its U-verse service. Things certainly got off to a good start as U-verse TV and DirecTV were both honored as the first video services to receive certification by the United States Environmental Protection Agency’s Energy Star Program. This certification shows that all U-verse TV receivers deployed exceed EPA requirements for energy efficiency.

Comments

1  

Tea Landon

September 19, 2009 @ 9:46 pm

Why isn’t UVerse available for all ATT customers. UVerse in Detroit since 2008. It’s almost 2010 and UVerse not available for me. Go Figure! Why should I remain an ATT customer? I have both landline and wireless. Is it my zip code? I wonder!

2  

James Winingnear

August 3, 2010 @ 5:24 pm

What sucks for me is that I live in rural Missouri and have no access to DSL, cable, fiber optic, wireless… basically only to choices, satellite which has those stupid Fair Access Policies which pretty much keep me away from xbox live, hulu, Netflix, ITunes and anything else fun and goes out in rain or dial up which you can’t do anything on anymore. ATT if you are reading this please deploy U Verse to me.

3  

Sherri Holland

February 13, 2011 @ 11:06 am

I live in Senatobia, MS and feel like I live in a lost world. My house is wired for telephone, but never have had a house phone, we use our ATT cell phones. Comcast will not talk to us even though the house 1 mile down the road has cable. Our only options Are Dish and Direct. We have had both and hate both – currently stuck with Direct. I am required to work from home and have to use my ATT Lightning aircard which is not very good. U-verse would solve all my problems. I called and was told not available. You are totally missing the market that needs and would use you the most – those of us in rural areas, or areas that are considered rural. We live 25 miles from Memphis, TN. Why can’t we get this much needed service?

4  

bonnie royalty

February 14, 2011 @ 8:06 pm

I would like to know when U-VERSE will be in my zip code in KY. I have been waiting and no one at AT can tell me when I may expect it, not months, years, or anything! I have heard from Best Buy, (go figure) that service is downtown and the east end, but someone at the phone company cannot tell you anything.

5  

Kristen

September 20, 2011 @ 8:58 am

U-verse service is dependent on being within a certain proximity to a VRAD box. So far as I can tell, there are only 2 VRAD boxes in Detroit. One on the east side, the other on the north side (Near 7 and Oakman). I live 10 blocks from Comerica Park and I still can’t get U-verse. Talk about missed opportunities…

6  

DaveL

November 21, 2011 @ 5:13 am

Sherri, Bonnie and Kristin….chances are you may NEVER get Uverse. About half the time, Uverse is a joke. I live in an ATT serviced community and I am bombarded with 3rd party sales people at my door regularly. Only problem is that Uverse over twisted pair can only work for 3000 feet from the head end box. ATT(formerly SBC)laid out rediculously long cables with encapsulated residential connections. My neighbor across the street can get Uverse but I can’t, and we’re on the same cable. Oh and by the way, don’t let those pesky 3rd party sales people tell you it is fiber optic service because it is only f/o to the neighborhood and then it goes on your twisted pair to your house, and that is only if you live within the first 3000 feet of the f/o to Tw/Pr translator.

I am tired of educating their stupid sales people about what ATT can and can not do and I know because the techs have been out here, tried to connect and told me that I am SOL! (ATT calls it Denial of Service) Sadly they can’t even upgrade my lousy 3meg DSL because I am too far down the cable. However that doesn’t stop their lousy sales pitch every time I call them about something.

Just installed 10meg service from Time Warner and will be adding a 3rd party VOIP telephone service, dumping ATT altogether and cutting my telephone/internet bill in half!

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