Comments on: AT&T U-Verse http://www.defefx.com/att-uverse/ Technology Reviews and Perspectives Fri, 30 Dec 2011 18:18:11 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: SadONE http://www.defefx.com/att-uverse/#comment-1134 SadONE Wed, 05 Oct 2011 15:23:58 +0000 http://www.defefx.com/?p=276#comment-1134 I just ordered the Uverse and found out my fax machine doesnt work with it. I called AT&T and they told me to call some "Connect" people who will charge to take a look at my machine, that SUCKS!!!. Shouldnt ATT checked that before they leave? I just ordered the Uverse and found out my fax machine doesnt work with it. I called AT&T and they told me to call some “Connect” people who will charge to take a look at my machine, that SUCKS!!!. Shouldnt ATT checked that before they leave?

]]> By: Norm K http://www.defefx.com/att-uverse/#comment-1114 Norm K Wed, 24 Aug 2011 20:00:07 +0000 http://www.defefx.com/?p=276#comment-1114 I had ATT-Uverse for 3-4 years packgage deal and it beat Verizon hands down. It cost about $40 less and I could record 4 programs at a time plus watch another one. Verizon cost me $15 per month and I can only record 1 show and look at one other. I sure miss ATT-Uverse. I had ATT-Uverse for 3-4 years packgage deal and it beat Verizon hands down. It cost about $40 less and I could record 4 programs at a time plus watch another one. Verizon cost me $15 per month and I can only record 1 show and look at one other. I sure miss ATT-Uverse.

]]> By: RON http://www.defefx.com/att-uverse/#comment-1110 RON Thu, 28 Jul 2011 15:09:13 +0000 http://www.defefx.com/?p=276#comment-1110 Had Direct TV for about 2 yeas-was great but decided to go att uverse when they came to our area-only about half mile up the street wshere the fiber hub is located so distance is no prob- installed by att and 12MB stream and both TV's work fine-prob is Roku I prev had will not work now-roku shows green lite for connected to device and green lite for network but get red lite showing cannot connect to internet- have always used a Belkin wireless router to stream from computer to TV. Can the Belkin router and the new ATT router (gateway) be bridged so I can get to the internet for Roku-anyone have any idea? Had Direct TV for about 2 yeas-was great but decided to go att uverse when they came to our area-only about half mile up the street wshere the fiber hub is located so distance is no prob- installed by att and 12MB stream and both TV’s work fine-prob is Roku I prev had will not work now-roku shows green lite for connected to device and green lite for network but get red lite showing cannot connect to internet- have always used a Belkin wireless router to stream from computer to TV. Can the Belkin router and the new ATT router (gateway) be bridged so I can get to the internet for Roku-anyone have any idea?

]]> By: R Mcphail http://www.defefx.com/att-uverse/#comment-1101 R Mcphail Tue, 21 Jun 2011 22:14:53 +0000 http://www.defefx.com/?p=276#comment-1101 Can wholehouse be turned off. I have a recever in my kid's room and do not won't them to vew what my wife & I record , thay do not need a DVR . Can wholehouse be turned off.
I have a recever in my kid’s room and do not won’t them
to vew what my wife & I record , thay do not need a DVR .

]]> By: Terry Snider http://www.defefx.com/att-uverse/#comment-1067 Terry Snider Wed, 30 Mar 2011 03:57:25 +0000 http://www.defefx.com/?p=276#comment-1067 I have installed Uverse high speed internet and it has worked really well. I did make a few calls to tech support during my self installation and my questions were mostly answered. It is a bit of a chore to get your email, Outlook and Outlook express working but all the info needed is found on their Uverse support website. I have been pleased so far. It's only been a couple of weeks and I will be installing Voice tomorrow night. It looks simple enough. I have installed Uverse high speed internet and it has worked really well. I did make a few calls to tech support during my self installation and my questions were mostly answered. It is a bit of a chore to get your email, Outlook and Outlook express working but all the info needed is found on their Uverse support website. I have been pleased so far. It’s only been a couple of weeks and I will be installing Voice tomorrow night. It looks simple enough.

]]> By: tonyp http://www.defefx.com/att-uverse/#comment-1042 tonyp Tue, 08 Mar 2011 05:28:01 +0000 http://www.defefx.com/?p=276#comment-1042 Their tech support policies suck. They DO NOT Support free tech support for MS Outlook, Outlook Express etc. They say that it’s beyond their tech support and will ONLY PROIVIDE Support for a charge. I received AT & T U Verse service about 5 - 6 hours ago and attempted to send an email out and found out that AT & T did not support other email servers. When I called them I was told they do not have the tools to support me and can transfer my call to advanced tech support who would charge me for the support. I went on the internet and found that the out going server port needed to be changed from 25 to 465. This Solved the problem. I will never recommend U verse to anyone I know Their tech support policies suck. They DO NOT Support free tech support for MS Outlook, Outlook Express etc.
They say that it’s beyond their tech support and will ONLY PROIVIDE Support for a charge.
I received AT & T U Verse service about 5 – 6 hours ago and attempted to send an email out and found out that AT & T did not support other email servers.
When I called them I was told they do not have the tools to support me and can transfer my call to advanced tech support who would charge me for the support.
I went on the internet and found that the out going server port needed to be changed from 25 to 465. This Solved the problem. I will never recommend U verse to anyone I know

]]> By: Dwight http://www.defefx.com/att-uverse/#comment-1032 Dwight Tue, 01 Mar 2011 19:28:06 +0000 http://www.defefx.com/?p=276#comment-1032 I have the very same issue as you have but I called about it and was kind of shocked at the answer I received. I was told that the maximum amount of instances that can be running at a given time is 4. An instance is catagoried as a box or a recoriding that is running concurently, so if you have 3 users in seperate rooms watchng the TV and you have 4 recordings happening at the same time that will equal to you attempting to run 7 instances (the 3 boxes and the 4 recordings) which exceeds the 4 instance max that you can run concurrently. I have 8 different boxes in my home but only 4 of them can be viewing a different channel at the same time, after 4 the other users have to watch whatever is being watched in any of the other rooms. This really defeats my purpose of paying for 8 boxes. Hope this helps. I have the very same issue as you have but I called about it and was kind of shocked at the answer I received. I was told that the maximum amount of instances that can be running at a given time is 4. An instance is catagoried as a box or a recoriding that is running concurently, so if you have 3 users in seperate rooms watchng the TV and you have 4 recordings happening at the same time that will equal to you attempting to run 7 instances (the 3 boxes and the 4 recordings) which exceeds the 4 instance max that you can run concurrently. I have 8 different boxes in my home but only 4 of them can be viewing a different channel at the same time, after 4 the other users have to watch whatever is being watched in any of the other rooms. This really defeats my purpose of paying for 8 boxes. Hope this helps.

]]> By: jonathan zimmerman http://www.defefx.com/att-uverse/#comment-961 jonathan zimmerman Sun, 28 Nov 2010 12:16:11 +0000 http://www.defefx.com/?p=276#comment-961 I enjoy the service, except for the occasional {freeze-frame}, which can be resolved usually after switching to different channels for a while. Now, since the Friday after Thanksgiving, I have a new problem. One that I have been unable to resolve. I noticed it on Friday around 2:00 A.M.(Nov. 26, 2010). As of Sunday, 7:12 A.M., (Nov. 28, 2010), it is unresolved. Does anybody know about how to resolve this situation? My favorite feature other than Caller ID History, is the ability to record 4 channels simultaneously. Perhaps, I have overused this feature, because usually if I have a CONFLICT in recording, I can easily resolve it by de-selecting one of the channels. But since the day after Thanksgiving, I call it (Tiger Woods Day), the system keeps displaying...unable to watch live tv because of another tv. Now, I had only one tv turned on, so I knew that is a lie. When I scroll to "live tv," it tells me either to select a recording or try again later, and I am not even recording anything. When I scroll over I notice that the red dot that indicates a recording in progress is on, but I am not recording that channel which in this case is a science channel, and it only airs 8:00 am. Is this thing stuck in "recording mode?" I am unable to watch live tv, and that is a bummer. I however can watch any recording that is already accomplished as of 2:00 A.M., Friday, Nov. 26, but all the live tv since has been blacked out? Can anyone help me? I have tried resetting by keynoting in codes such as 900, 902, 966, and others designed for my tv to no avail? I am in the Atlanta, Ga.area and have enjoyed AT&T U-Verse for about 5 or 6 months, and this is the first time this has occurred. Any advice would be strongly appreciated. I enjoy the service, except for the occasional {freeze-frame}, which can be resolved usually after switching to different channels for a while.

Now, since the Friday after Thanksgiving, I have a new problem. One that I have been unable to resolve. I noticed it on Friday around 2:00 A.M.(Nov. 26, 2010). As of Sunday, 7:12 A.M., (Nov. 28, 2010), it is unresolved.

Does anybody know about how to resolve this situation? My favorite feature other than Caller ID History, is the ability to record 4 channels simultaneously. Perhaps, I have overused this feature, because usually if I have a CONFLICT in recording, I can easily resolve it by de-selecting one of the channels. But since the day after Thanksgiving, I call it (Tiger Woods Day), the system keeps displaying…unable to watch live tv because of another tv. Now, I had only one tv turned on, so I knew that is a lie. When I scroll to “live tv,” it tells me either to select a recording or try again later, and I am not even recording anything. When I scroll over I notice that the red dot that indicates a recording in progress is on, but I am not recording that channel which in this case is a science channel, and it only airs 8:00 am.

Is this thing stuck in “recording mode?” I am unable to watch live tv, and that is a bummer. I however can watch any recording that is already accomplished as of 2:00 A.M., Friday, Nov. 26, but all the live tv since has been blacked out? Can anyone help me? I have tried resetting by keynoting in codes such as 900, 902, 966, and others designed for my tv to no avail?

I am in the Atlanta, Ga.area and have enjoyed AT&T U-Verse for about 5 or 6 months, and this is the first time this has occurred.

Any advice would be strongly appreciated.

]]> By: Donald Martin http://www.defefx.com/att-uverse/#comment-946 Donald Martin Thu, 28 Oct 2010 14:44:38 +0000 http://www.defefx.com/?p=276#comment-946 I have just been hooked up and didn't find out how to hook up my DVD player and VCR player, how can I get instructions on hooking up both of these units. I have just been hooked up and didn’t find out how to hook up my DVD player and VCR player, how can I get instructions on hooking up both of these units.

]]> By: bill http://www.defefx.com/att-uverse/#comment-938 bill Thu, 21 Oct 2010 03:47:24 +0000 http://www.defefx.com/?p=276#comment-938 I have AT&T Uverse since May this year. All works fine. I measure the Internet speed here http://www.att-services.net/tools/ every some time to compare and that looks good so far, too. I guess the quality of service really depends on your location and number of households attached to the pipe. Yeah, there are a number of factors playing the role. I have AT&T Uverse since May this year. All works fine. I measure the Internet speed here http://www.att-services.net/tools/ every some time to compare and that looks good so far, too. I guess the quality of service really depends on your location and number of households attached to the pipe. Yeah, there are a number of factors playing the role.

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